Sales Operations Manager

Festanstellung, Vollzeit · Portugal

Location
Working at CoreMedia means shaping the digital world - with around 220 colleagues at global locations, exciting projects, international clients, and lots of fun at work. Join our team! 
What you will do

Core Sales Operations  

  • Manage and maintain Salesforce CRM data integrity, including pipeline management, reporting, and forecasting. 
  • Support sales leaders with performance analytics, dashboards, and KPIs to drive informed decision-making. 
  • Partner with Finance to ensure accurate revenue tracking, invoicing, and deal bookings. 
  • Optimize sales processes to improve efficiency and compliance across the sales cycle. 

Engagement Platform–Specific Operational Controls  

  • Consumption Analysis: Conduct thorough usage analysis for each Engagement Platform client to ensure accurate billing for all consumption-based services. 
  • Purchase Order Oversight: Implement and manage controls for the generation and administration of purchase orders, ensuring they are issued in a timely and compliant manner. 
  • Contract Administration: Oversee contract lifecycles for Engagement Platform customers, ensuring all active clients have a signed agreement, and proactively manage renewals or amendments. 
  • Contract Validation: Develop and enforce a comprehensive checklist for validating all new contracts and renewals, including pricing, service levels, and contractual terms. 
  • Contract Transfer: Manage the migration of existing contracts to CoreMedia Portugal, and where no contract exists, ensure execution of CoreMedia’s terms and conditions.
What you bring
  • 3+ years’ experience in Sales Operations or Revenue Operations, preferably in a software/SaaS company. 
  • Bachelor's or Master's degree in Business Administration, Commercial Management and Marketing, or other relevant areas for the role.
  • Proven track record working with ACV-based sales models and long-cycle enterprise deals. 
  • Expert user of Salesforce CRM (Sales Cloud). 
  • Strong understanding of contract administration and purchase order processes. 
  • Analytical mindset with proficiency in Microsoft Office; ability to interpret and present data effectively. 
  • Excellent organizational skills and attention to detail. 
  • Strong communication skills in English (written and verbal); Portuguese is a plus.
What we offer you
  • A hybrid working model (remote + office)
  • Flexible working hours
  • An onboarding program to guide you through all the company's departments
  • Several amenities and perks
  • Unique office space in the historical centre of Porto 
  • All the benefits of a large corporation combined with an informal and friendly environment
  • A commitment to your development (we enjoy sharing and learning), with a career plan and regular feedback (regular 1-1 meetings and performance reviews)
  • Health insurance
About us

CoreMedia is a leading Digital Experience Platform (DXP), uniquely pairing a powerful Content Cloud with a data-driven Engagement Cloud, designed to elevate experience and drive impact.


The CoreMedia Experience Platform empowers global brands to guide consumers through their buying journey by ensuring the right information gets to the right customer at the right time, leveraging more channels than any other DXP. No matter if it’s on the website, in the app, or via social media - through AI-chatbots, messaging apps, voice and video calls with human interactions - buying journeys are made easy and exciting.


Ambitious global B2C and B2B brands, such as Deckers, Luxottica, PVH Corp, Finnair, Deutsche Telekom, Continental, Claas, Emerson and DMG-Mori rely on CoreMedia to go beyond the limits of customer experiences.




Learn more about CoreMedia on kununu: kununu
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