AWS Operations Engineer

Permanent employee, Full-time · Portugal

Location

Working at CoreMedia is about working on exciting projects, for international customers, at global locations, with more than 220 great colleagues shaping the digital world. Join our team in Portugal.

What you will do

Operate the product safely and securely on behalf of our customers, troubleshoot problems, and improve the service in collaboration with the DevOps Engineers;
Perform system updates and modifications to system configurations on behalf of customers and other stakeholders; 
Respond to system incidents, troubleshoot problems, and implement solutions to restore services; 
Communicate effectively with stakeholders, providing updates on system status and changes; 
Collaborate within the Operations team, and cooperate with the Support and DevOps teams, to answer questions and troubleshoot problems; 
Develop and implement automation scripts and tools; 
Monitor and enforce security policies and procedures; 
Create and maintain comprehensive documentation for systems, processes, and configurations; 
Coach team members and coordinate team efforts together with the Support and Operations Manager;
Regularly be part of 24/7 on-call rotation.

What you bring

Experience with system administration, network management, and infrastructure design; 
Proficiency in the command line (Linux) and scripting skills (Python, bash); 
Experience with IaC tools (e.g., Terraform); 
Experience with AWS, Docker, and virtualization management platforms (e.g., oVirt); 
Strong knowledge of monitoring tools, such as Prometheus, Kibana, Grafana, Loki, Zabbix; 
Analytical and problem-solving skills with the ability to troubleshoot complex issues; 
Ability to quickly assess and resolve operational challenges; 
Fluent English communication skills, both written and verbal. 
Ability to interact effectively with other teams and be a team player;
Curiosity and interest in innovation and technology; 
Experience working in a modern agile software Engineering environment.

What we offer you

A hybrid working model (remote + office)
Flexible working hours
An onboarding program to guide you through all the company's departments
Several amenities and perks
Unique office space in the historical centre of Porto
All the benefits of a large corporation combined with an informal and friendly environment
A commitment to your development (we enjoy sharing and learning), with a career plan and regular feedback (regular 1-1 meetings and performance reviews)
Health insurance

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About us

CoreMedia is a leading Digital Experience Platform (DXP) that unites content, data, and AI — making every customer interaction consistent, personal, and impactful.

The CoreMedia Experience Platform empowers global brands to guide consumers through their buying journey by ensuring the right information gets to the right customer at the right time, leveraging more channels than any other DXP. No matter if it’s on the website, in the app, or via social media - through AI-chatbots, messaging apps, voice and video calls with human interactions - buying journeys are made easy and exciting.

Ambitious global B2C and B2B brands, such as Deckers Brands, Deutsche Telekom, InSinkErator, Henkel, and Finnair, rely on CoreMedia to go beyond the limits of customer experiences.

Learn more about CoreMedia on kununu:

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Join our team!

We appreciate your interest in CoreMedia. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at talents@coremedia.com.